This Week’s Shift: The Trust Ladder
Every prospect you attract is climbing a ladder. Not toward your offer. Toward trust.
And each rung requires something specific from you: clarity, leadership, emotional safety, or structure. Here’s how to recognize where they are and what they need next. 1. Recognition
They’re asking themselves: “Is this my problem?” They need simple clarity, not pressure.
Your move: Give them language for their struggle. Help them name what’s going on. 2. Resonance
They’re thinking: “This person understands me.” They need empathy and real-world examples.
Your move: Share stories and reflections that show you recognize their lived experience. 3. Relevance
They’re wondering: “Does this apply to me?” They need to see themselves inside your method.
Your move: Show how people like them have succeeded with your approach. 4. Reliability
They’re evaluating: “Can I trust your process?” They need structure, predictability, and proof.
Your move: Outline your method in a way that feels simple, repeatable, and de-risked. 5. Readiness
They’re feeling: “I’m almost there.” They need space, confidence, and a gentle next step.
Your move: Invite them forward with a clear, non-pressured option that feels like support, not sales.
If you want your nurture to feel intentional, supportive, and structured, I built you a tool that creates trust-focused messages for every stage.
Click to open the Middle-of-Journey Message Maker.
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