The Level #76
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Hey %FIRSTNAME|TITLECASE%, Welcome back to The Level as we conclude Frameworks That Convert.
Let me begin by asking: Are you a client whisperer?
It starts here: Most creator businesses focus on transactions rather than experiences. They deliver what was promised, but miss the opportunity to create MRR. But studies show that customers who have an emotional connection to a brand have higher lifetime value. Why? Because experiences—not just good products—are what turn clients into advocates.
In this issue:
- How to design experiences that make people feel seen, heard, and valued
- Why powerful experiences are your most powerful marketing strategy
- 5 experiential elements + a 10-Q template you can implement (that cost little to nothing)
Why it matters: You can transform ordinary client relationships into experiences that drive expansion revenue, referrals, and brand advocacy—without requiring massive investments of time or money. GET THE FRAMEWORK → |
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The Experience-Transaction Gap
When I stayed at the Four Seasons for my honeymoon, I walked through the lobby one morning and was greeted by name: "Good morning, Mrs. Northcutt. How is your stay going?" by someone I'd never met. I was so shocked. How did they do that?
They had prepared for my arrival, knowing exactly who I was before I'd even spoken a word. They remembered and paid attention. That's the kind of experience you can create for your customers—where they feel known, valued, and anticipated before they even fully engage with you.
The difference between transaction-focused businesses and experience-focused businesses is simple: - Transaction: Deliver what was promised, nothing more
- Experience: Create moments that exceed expectations and forge emotional connections
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Research from Harvard Business Review shows that emotionally connected customers return more than twice the value of satisfied customers. They buy more, visit more frequently, are less price-sensitive, and actively recommend your business to others.
 →Get the Framework | ICYMI |
Our Creator Stories episode with personal brand and strategy expert, Kasey Jones.  |
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Next Week |
May is all about THE SALE. How well do you sell? Get actionable steps to close the deal—consistently.
AmandaÂ
P.S. - Don't forget to take a look here to find your FREE template for exceptional client experiences.
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